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Contents

• Message from the CEO
• Towards Sustainable Management
  • Materiality
  • United Nations Global Compact and Sustainable Development Goals
  • Stakeholders
  • Scope of the report
• Transforming our Business
  • Profile
  • Service Excellence
  • Employees
  • Environmental Performance
  • Corporate Governance
• Transforming our Environment
  • What we do for our customers and communities
    • Cybersecurity and data privacy
    • Response to natural disasters
    • Base stations safety
    • Road safety
    • Environmental protection
    • Child protection
    • Blacklisting
    • Volunteering
    • Bridging the digital divide
    • Accessibility
    • Health and sports
    • Environmental awareness
  • Benefits from our services
    • Training and education
    • Health
    • Financial inclusion
    • Efficiency for industry
    • Contribution to employment
    • Subscribers’ empowerment
• Exhibits
  • Charters, principles and other initiatives subscribed
  • Memberships
• Download PDF report
• Information and contact
• Español